WHERE ARE YOU LOCATED?
We are an online store whose offices are based in Minneapolis, Minnesota, USA.
DO YOU SHIP TO MY COUNTRY?
Currently, we are only shipping within the Continental USA (excluding Alaska and Hawaii).
WHEN WILL MY ORDER SHIP?
You can expect your order to ship with 5 to 10 business days of purchase.
WHAT IS YOUR RETURN POLICY?
We do not offer returns unless your item was delivered to you damaged or broken. If this is the case, we are more than happy to assist you with either an exchange or a full refund. Please read here for more details.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, MasterCard, and PayPal.
DOES MY CANVAS COME WITH A FRAME?
Every order will come framed on all-natural wooden stretcher bars, and ready to hang on your wall straight out of the box.
The black floating frame around the canvas is completely optional and based on your personal preference. The floating frame additional modern look and feel to the overall look of the canvas.
INCHES OR CENTIMETERS?
All pieces are in inches. Calculations are as follows:
● 12 x 16 (Inches) = 30.48 x 40.64 (Centimeters)
● 18 x 24 (Inches) = 45.72 x 60.96 (Centimeters)
● 30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)
WHO DO I CONTACT FOR ANY OTHER QUESTIONS?
For any additional questions, please feel free to contact us anytime at support@konnqer.com
